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Find out how to purchase iPhone, as well as details on activation, technical support, training, recycling, returns and more. You can purchase iPhone through Apple. You may also be eligible for Personal Pickup with your iPhone purchase. Personal Pickup lets you purchase your iPhone online and pick it up in an Apple Retail Store.
To purchase online, visit the iPhone page and choose your iPhone. You can also choose to purchase your iPhone unlocked and contract-free. Once you select your carrier, or if you're purchasing iPhone contract-free, follow the steps below to complete your iPhone purchase. To ship your iPhone to a physical address, select the Ship button on the Bag page. To pick up your iPhone at an Apple Store, select the Pick Up button.
Click How to Pick Up to see who can pick up your iPhone. Wireless carriers have guidelines for who can pick up a contract iPhone order.
An iPhone upgrade or replacement on an existing wireless service contract can be picked up by the primary account holder or by a person authorized by the account holder. Please contact your carrier to verify authorized users. An unlocked iPhone one without any carrier contract can be picked up by the purchaser or a designated pickup contact. To pick up your iPhone in an Apple Store, the primary account holder or the authorized user will need to bring the following:.
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If your photo ID does not match the billing address on your account, please bring a second form of ID for example, a utility bill with the correct address. Activating your iPhone is easy! You can activate over a Wi-Fi network, or activate and sync your contacts, music, photos, and more through the latest version of iTunes. If you don't have access to a Wi-Fi network, you can activate with the latest version of iTunes.
Just connect to your computer and iTunes will guide you through activation, as well as sync your music, video, bookmarks, and contacts. Please note that activation may delete your existing voicemails. If you are transferring an existing number from another network operator, existing voicemails may not be transferred.
If you are transferring a mobile number, the process may take as little as 15 minutes or up to 6 hours to complete.
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If you are transferring a home number, the process may take up to days to complete. While the transfer is in process, you will be able to make outgoing calls with your iPhone, but incoming calls will be sent to your current phone. When the transfer is complete, you will receive a text message. Transferring a number from another wireless carrier ends your current service and termination fees may apply. Apple designed iPhone to be incredibly simple to use. Nevertheless, there may be times that you could use a little help.
The iPhone Support Opens in a new window page contains a wealth of information to help you learn more about iPhone capabilities, including the iPhone User Guide, technical support articles, troubleshooting tips, and customer discussion forums.
In addition, your iPhone, its rechargeable battery, and all included accessories are covered against defects for a full year from the purchase date by a limited hardware warranty. Learn more about your Hardware Warranty Opens in a new window.
For hardware or software support, please visit our iPhone Support Opens in a new windowvisit an Apple Retail Store Opens in a new windowor call MY-IPHONE For wireless carrier questions, refer to the following support pages:.
Get the most out of your iPhone by attending free iPhone workshops Opens in a new window at an Apple Store. Visit Learn more about apps Opens in a new window to learn about some of the most useful and popular apps. Purchase an iPhone Gift Card and redeem it in an Apple Retail Store for free Personal Setup. With Personal Setup, an Apple Specialist will help the iPhone recipient with setup and customization free of charge when redeeming an iPhone Gift Card.
Refer to the Gifting Opens in a new window help page for more details on all Apple gift options. For more details on Personal Setup, visit the Apple Retail Store - Personal Setup Opens in a new window page. While there are thousands of accessories that have been designed specifically for iPod, not all of these are fully compatible with iPhone.
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This is because cell phones can cause audio interference with some accessories. To ensure the best possible customer experience, Apple has created special iPhone compatibility requirements for accessory manufacturers. Products that are engineered and certified to be compatible with iPhone carry a "Works with iPhone" logo on the packaging. If you connect iPhone to an accessory that was not made to work with iPhone, you can activate Airplane Mode while connected to the accessory.
This will avoid any potential audio interference, but you will not be able to make or receive calls. If you choose not to activate Airplane Mode, you will still be able to make and receive calls, but you may experience some audio interference.
To shop for iPhone gear, explore the iPhone Accessories Opens in a new window pages of the Apple Online Store. Not sure what to do with your old mobile phone? Find out more about the Apple Recycling Program Opens in a new window. Items purchased online from Apple ship within the continental US, Alaska, Hawaii and Puerto Rico. No shipments can be made to P.
Box addresses, United States territories, or addresses outside of the United States. You may not export any products purchased online from Apple. Service Cancellation Wireless carriers have different service-cancellation policies. Returning your iPhone may not automatically cancel or reset your wireless account; you are responsible for your wireless service agreement and for any applicable fees associated with your wireless account.
Please contact your provider for more information. Books on intraday trading free California and Rhode Island, sales tax is collected on the unbundled price of the iPhone. More ways to shop: Visit an Apple Storecall MY-APPLEor find a reseller.
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Thanks for shopping at Apple. We appreciate the fact that you like to buy the cool stuff we build.
As with any shopping experience, there are terms and conditions that apply to transactions at an Apple Store. We fundamentally clipping coupons to make money you will be thrilled with the products you purchase from the Apple Store.
We understand, however, that sometimes a product may not be what you expected it to be. In addition, please note the following:. Wireless carriers have double dip stock trading service-cancellation policies. Returning your iPhone or iPad may not automatically cancel or reset your wireless account; you are responsible for your wireless service agreement and for any applicable fees associated with your wireless account.
Please contact your wireless service provider for more information. The purchase and use of Apple products are subject to additional terms and conditions found at https: Making unauthorized modifications to the software on an iPhone violates the iPhone software license agreement.
The common term for modifying an iPhone is jail-breaking, with a particular emphasis on the second part of that term.
Should you be unable to use your iPhone due to an unauthorized software modification, its repair will not be covered under the warranty. In the event you have been charged more than the posted price for a product in an Apple Retail Store, please see a Manager for a refund of the overcharge. Should Apple reduce its price on any Apple-branded product within 14 calendar days from the date you receive your product, feel free to visit an Apple Retail Store or contact the Apple Contact Center at to request a refund or credit of the difference between the price you were charged and the current selling price.
To receive the refund or credit you must contact Apple within 14 calendar days of the price change. Please note that this excludes limited-time price reductions, such as those that occur during special sales events, such as Black Friday or Cyber Monday.
Price protection is only available for up to 10 units of a particular product. Additionally, we may require that you have the product with you or otherwise have proof of possession when requesting price protection. Prices shown are in U. Apple may, graphs on the stock market crash during 1929 its sole discretion, refuse or cancel any order and limit order quantity.
Apple may also require additional qualifying information iphone 5 decline call button to accepting or processing any order. The Apple Store reserves the right at any time after receiving your order to accept or decline your order for any reason.
We will, however, work with you to ensure a smooth delivery. Apple offers in-store pickup for many of the items available on the Online Store. Certain products and payment methods, however, may not qualify for in-store pickup. Only you or the person designated by you may pick up the item s purchased. A government-issued photo ID and order number will be required for pickup. Apple will notify you when your order is ready and the date by which you need to pick up your items.
Please click here Opens in a new window for complete details about in-store pickup. If you select in-store pickup, you may designate a third party to pick up your order. You must provide the name and email address of the third party. Please note that certain products and payment methods are not eligible for in-store pickup by a third party. The third party will need to bring a government issued photo ID and order number for pickup. Apple is not responsible for actions taken by the third party once your item s have been picked up.
The Apple Store sells and ships products to end-user customers only, and we reserve the right to refuse or cancel your order if we suspect you are purchasing products for resale. To purchase Apple products online from outside of the U.
Apple reserves the right to change quantities available for purchase at any time, even after you place an order. Furthermore, there may be occasions when Apple confirms your order but subsequently learns that it cannot supply the ordered product.
In the event we cannot supply a product you ordered, Apple will cancel the order and refund your purchase price in full. For Apple Store Gift Card Terms and Conditions, please click here Opens in a new window.
How to reject calls on a locked iPhone | Other World Computing Blog
Open Menu Close Menu Apple Shopping Bag Iphone 5 decline call button Mac iPad iPhone Watch TV Music Support Search apple. Where to Purchase How to Purchase How to pick up your iPhone Activate Your iPhone Support and Training Additional Information.
If you have an existing account with your carrier: Enter your account information In order to check your account status, you will need to enter your wireless phone number, billing zip code, the last four digits of your Social Security number and your account password if you have one.
Review iPhone pricing iPhone pricing and eligibility to purchase a new iPhone will be determined based on your account status with your carrier. Make any required plan selections You may need to select a data and messaging plan. Decide where to get your iPhone You can choose to have your iPhone shipped to a physical address, or pick up your iPhone at an Apple Retail Store.
Ship iPhone To ship your iPhone to a physical address, select the Ship button on the Bag page. Pick Up iPhone To pick up your iPhone at an Apple Store, select the Pick Up button. If you're purchasing an unlocked, contract-free iPhone: Select your iPhone Review iPhone pricing Choose iPhone Accessories Decide where to get your iPhone You can choose to have your iPhone shipped to a physical address, or pick up your iPhone at an Apple Store.
How to pick up your iPhone. Is the iPhone to upgrade or replace a line on an existing wireless account? Is the iPhone unlocked and contract-free? To pick up your iPhone in an Apple Store, the primary account holder or the authorized user will need to bring the following: Card used for payment or Order Number Valid photo ID If your photo ID does not match the billing address on your account, please bring a second form of ID for example, a utility bill with the correct address.
To activate with Wi-Fi, you'll need: To activate with iTunes, you'll need: Your iPhone The latest version of iTunes - Download Opens in a new window Your Apple ID - What is an Apple ID? Opens in a new window Just connect to your computer and iTunes will guide you through activation, as well as sync your music, video, bookmarks, and contacts. Voicemail Please note that activation may delete your existing voicemails. Transferring your mobile number If you are transferring a mobile number, the process may take as little as 15 minutes or up to 6 hours to complete.
Wireless Carrier Support For wireless carrier questions, refer to the following support pages: Accessory compatibility While there are thousands of accessories that have been designed specifically for iPod, not all of these are fully compatible with iPhone.
Recycling Not sure what to do with your old mobile phone? Sales Only Items purchased online from Apple ship within the continental US, Alaska, Hawaii and Puerto Rico. Returns and refunds iPhone Return Policy If you are not fully satisfied with your iPhone purchase, you can return your undamaged iPhone by calling MY-APPLE or to a U.
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Sales and Refund Policy Thanks for shopping at Apple. Standard Return Policy We fundamentally believe you will be thrilled with the products you purchase from the Apple Store. In addition, please note the following: Products can be returned only in the country in which they were originally purchased. The following products are not eligible for return: Should you wish to return ten or more of the same product, you must return to the Apple Store where originally purchased. In the case of items returned with a gift receipt, Apple will offer you an Apple Gift Card.
Opened software cannot be returned if it contained a seal with the software license on the outside of the package and you could read the software license before opening its packaging. As an exception, you may return Apple-branded software if you do not agree to the licensing terms; however, you may not retain or otherwise use any copies of returned software. Apple provides security features to enable you to protect your product in case of loss or theft.
Additional Apple Product Terms The purchase and use of Apple products are subject to additional terms and conditions found at https: In-Store Pickup and Return Apple offers in-store pickup for many of the items available on the Online Store.
Pickup Contact If you select in-store pickup, you may designate a third party to pick up your order. Consumers Only The Apple Store sells and ships products to end-user customers only, and we reserve the right to refuse or cancel your order if we suspect you are purchasing products for resale.
Gift Cards For Apple Store Gift Card Terms and Conditions, please click here Opens in a new window. We do have some similar information to share with you.